The Booking Plug is a digital marketing company serving local service businesses across Washington DC, Maryland, and Virginia. We are committed to protecting your privacy and being fully transparent about how we handle your data. This policy explains what we collect, how we use it, and your rights as a user.
By submitting your information through any of our ads, lead forms, or website, you agree to the practices described in this policy.
01Information We Collect
We only collect information you voluntarily provide when you fill out a lead form, contact us directly, or engage with our ads on Facebook or Instagram. This may include:
Full name
Phone number
Type of service business you operate
City or area within the DMV you serve
Any details you share in open-ended form fields or direct messages
We do not collect sensitive personal information such as Social Security numbers, financial account details, passwords, or health data.
02How We Use Your Information
We use your information solely to deliver the services you requested. Specifically, we use it to:
Contact you about your free 10-day ad trial or other services offered by The Booking Plug
Determine whether your business type and location are a fit for our current availability
Follow up via phone call, text message, or direct message on social media
Improve our advertising and outreach based on aggregated, non-identifiable trends
We will never use your information to send unsolicited marketing unrelated to the services you inquired about.
03How We Share Your Information
We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes — ever.
We may share your information only in these limited circumstances:
With trusted service providers who assist us in operating our business (such as CRM or communication platforms), under strict confidentiality agreements
If required by law, regulation, court order, or valid legal process
To protect the rights, safety, or property of The Booking Plug or others
04Facebook & Meta Lead Forms
If you submitted your information through a Facebook or Instagram lead form, your data is collected through Meta's platform and transmitted to us. Meta's Privacy Policy also applies to information collected through their platform.
We receive only what you submitted in the form — your name, phone number, business type, and any custom question answers. We do not receive your full Facebook profile, payment information, or any data beyond the form submission.
You can review Meta's Privacy Policy at facebook.com/privacy/policy.
05Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our business relationship or trial period.
If you ask us to stop contacting you or request deletion of your information, we will honor that request within 7 business days.
06Your Rights
You have the following rights regarding your personal information:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information at any time
Opt out of further communication by replying STOP to any text message or contacting us directly
To exercise any of these rights, contact us using the information at the bottom of this page.
07Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Our lead data is stored in secured CRM and communication tools with restricted access limited to authorized personnel only.
However, no method of data transmission over the internet is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
08Children's Privacy
Our services are intended exclusively for business owners and adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
09Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy from time to time. Continued use of our services after any changes constitutes your acceptance of the updated policy.
10Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, reach out to us directly:
The Booking Plug
Location: Washington DC, Maryland & Virginia
Email: [email protected]
Instagram: @thebookingplug_dmv
Website: www.thebookingplug.com